Two Steps Forward, One Step Back

I am still holding onto the vision of having a nice writing room, but progress is slow. Here are my new bookcases, or should I say, five of them. I ordered six of these stackable bookcases, but found that the bottom shelves on two of them were broken, apparently damaged in transit. I duly called up the store and they said no problem, put the broken ones out for UPS to collect and they would ship me new ones. So I thanked the nice customer service person and did as she recommended. I packed up the two broken units, lugged them down the stairs and put them out, thinking at least I didn’t have to lug them back to UPS.

About a week later, two more arrived and I crossed my fingers that they would be intact, despite the fact that the boxes looked even more roughed up than from the first delivery. So I was not entirely surprised to find that the first box I opened contained yet another bookcase with a broken bottom shelf. At least the second one I opened was good. Once again I talked to a very nice customer service person and put the broken bookcase out for UPS to collect. I really don’t know what I’m going to do if the next one arrives damaged–maybe I’ll have to drive to the nearest store that carries them. There isn’t one within 100 miles, but at least I could make sure the bookcase makes it home intact.

Also in the things-not-working-as-hoped department, I need some roller blinds for the master bedroom. I measured the desired width–37 inches. then apparently I went downstairs and wrote down 27 inches. Again, I worked with a very nice lady at the store I ordered from, and despite it being my error, she took the blinds back and ordered me new ones.

I am grateful for good customer service people, but I’m also longing to be settled in and writing on a regular schedule! Please tell me that will happen eventually. Also, please feel free to share any recent misadventures or bloopers, so I know it isn’t just me. Thanks!


About Elena Greene

Elena Greene grew up reading anything she could lay her hands on, including her mother's Georgette Heyer novels. She also enjoyed writing but decided to pursue a more practical career in software engineering. Fate intervened when she was sent on a three year international assignment to England, where she was inspired to start writing romances set in the Regency. Her books have won the National Readers' Choice Award, the Desert Rose Golden Quill and the Colorado Romance Writers' Award of Excellence. Her Super Regency, LADY DEARING'S MASQUERADE, won RT Book Club's award for Best Regency Romance of 2005 and made the Kindle Top 100 list in 2011. When not writing, Elena enjoys swimming, cooking, meditation, playing the piano, volunteer work and craft projects. She lives in upstate New York with her two daughters and more yarn, wire and beads than she would like to admit.
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